Guide

How MedBook works

Two short guides — one for practices setting up MedBook, one for patients booking an appointment.

For practices For patients

For practicesReady to go in 10 minutes

1
Register your practice

Sign in at digi-soft.app/register?product=medbook with your Digi Soft Hub account (or create one). Practice name, address, and specialty are set up on first login.

2
Set up hours & services

In the practice dashboard under "Settings," set each practitioner's working hours and define services (e.g. "Acute appointment," "Check-up") with a duration — these are the options patients see when booking.

3
Invite your team

Invite additional practitioners by email — they sign in with their own Digi Soft Hub account and see only their own schedule, not other practitioners' appointments.

4
Publish your booking page

Every practice automatically gets a public booking page. Starter customers can choose their own subdomain, Business customers can connect a fully custom domain. Share the link on your website, in email signatures, or on business cards.

5
Confirm incoming bookings

New bookings appear on the schedule as "Requested" — confirm, decline, or mark as completed with one click. Practices that trust every booking can enable automatic instant confirmation.

Waitlist & reminders: If a day is fully booked, patients can automatically join a waitlist — when someone cancels, the next person in line is notified automatically. Email reminders before an appointment can be turned on or off in Settings.

For patientsBook an appointment in under a minute

1
Open your practice's booking page

You'll find the link on your practice's website, in a previous appointment confirmation, or you can ask your practice directly. No account or app needed.

2
Choose a service, practitioner, and time

Available times are shown in real time — depending on the service and your preferred practitioner.

3
Enter your details and submit

Enter your name, email, and optionally phone number, agree to data processing (consent is recorded), and submit. Done.

4
Get a confirmation by email

Depending on the practice, confirmation arrives instantly or after the practice reviews your request. The email includes a personal link you can use any time to reschedule or cancel yourself.

5
No free slot? Use the waitlist

On the booking page, use "Can't find a slot?" to enter your preferred date range — if someone cancels, you'll be notified automatically by email.

All your appointments in one place: Via "My appointments" you can sign in with a passwordless email link and see every appointment you've ever booked with this practice — handy if the confirmation email is nowhere to be found.